Refund & Exchange Policy
At Malik Tech Hub, customer satisfaction is our priority. Please read our exchange and refund policy carefully before placing an order.
🔄 7-Day Exchange Policy
We offer a 7-day exchange policy on all products from the date of delivery.
✅ Exchange Eligibility
You are eligible for exchange if:
- Product has a manufacturing defect
- Product is not as described on the website
- Product was damaged during delivery
- Wrong product was delivered
❌ Exchange NOT Applicable If:
- Product is physically damaged by the customer
- More than 7 days have passed since delivery
- Product is returned without original accessories/charger
- Normal wear and tear
📋 Exchange Process
- Contact us on WhatsApp: 03487167849 within 7 days
- Share your order number and photos/video of the issue
- Our team will review and respond within 24 hours
- If approved, ship the product back to us
- Replacement will be dispatched within 2–3 business days
💰 Refund Policy
We currently offer exchange only — not cash refunds. In exceptional cases, store credit may be provided at our discretion.
⚠️ Important Notes
- All products must be returned in original condition with all accessories
- Return shipping cost is borne by the customer unless the product is defective
- COD orders: exchange only, no cash refund
📞 Contact for Exchange
WhatsApp: 03487167849
⏰ Monday to Saturday, 10 AM — 9 PM
Malik Tech Hub — Premium Technology. Better Prices.